After the software is installed, Restart the computer and log in.

Right-Click on the installation package and ' Run as Administrator' to install the software.

Navigate to the folder in which you saved the installation package (likely Downloads).

In the Device Manager > Biometrics, add the step in the Uninstall to include the Delete of the existing fingerprint driver.

Download and Save the fingerprint reader driver to your computer.

Look at / for information regarding what Operating System versions are supported by the driver.

The information file will open on your screen.

Scroll down, open section Associated Files > click Download.

Open the Full Details web page for the driver.

NOTE: If the driver is available, it will likely contain some form of the word 'fingerprint'.

Open Topic Driver-Keyboard, Mouse and Input Devices.

Open Category Software, Drivers & Firmware (wording may vary).

Open the Support Website for your computer.

Enter the name of your device (computer).

Stop all programs: Browsers, games, Applications, etc.Ĭontrol Panel > icon view > System > System Protection >Ĭlick ( Highlight) your main disk (C) > Select Create a Restore PointĬreate a restore point now for the drives that have system protection turned on If the information file confirms a match to your fingerprint reader hardware,Ĭreate a Restore point before you make changes to your computer's software and setups. If PID is not immediately available in the name of the reader / sensor:

Look for and Right-Click on the fingerprint reader device > Properties.

Device Manager > View “Devices by type” AND “Show hidden devices”.

HP ENVY 13-d100 Notebook PC - Validity Fingerprint Sensor Driverĭetailed Procedure - Check / Update Fingerprint Driver

Download, save and install the device manually.

If the fingerprint driver does not (re)install itself, or the onboard driver (on your computer) needs to be replaced / updated, (Alternatively, Restart the computer to initiate the 'reinstall' of the sensor driver.) Open the Device Manager > Click on the offending device and UninstallĬlick on ' Check for hardware changes' and the device should reinstall itself Simple Uninstall > Reinstall (no 'delete' of the driver)

Hp envy finger scanner not working